Privacy Policy | SiteStacked

Privacy Policy

This Privacy Policy explains how SiteStacked collects, uses, shares, and protects personal information when you visit our website, purchase services, submit forms, communicate with us, or use our services.

Effective Date: May 15, 2026

1. Introduction

This Privacy Policy explains how Bruenderholt LLC, doing business as SiteStacked (“Company,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit our website, purchase services, submit forms, communicate with us, or use our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Contact information, such as name, email address, phone number, company name, and billing information.
  • Business information, such as website URL, brand assets, project details, onboarding responses, service needs, domain/DNS details, and account access information provided by the Client.
  • Payment information processed by third-party payment processors. We do not intentionally store full credit card numbers on our own systems.
  • Communications, such as emails, form submissions, call notes, support requests, project board messages, and feedback.
  • Website and usage data, such as IP address, browser type, device identifiers, pages visited, referral source, timestamps, and analytics events.
  • Cookies and similar technologies used for website functionality, analytics, personalization, advertising, and security.
  • Client customer data, such as contacts, leads, form submissions, CRM records, email/SMS activity, and related data that Client asks us to process while providing services.

3. How We Use Information

We may use information to:

  • Provide, operate, maintain, and improve our services.
  • Process payments, manage subscriptions, send invoices, and collect amounts owed.
  • Set up websites, funnels, forms, CRM systems, automations, calendars, tracking, and related services.
  • Communicate with clients, respond to inquiries, provide support, and send service-related notices.
  • Send marketing communications where permitted, with the ability to unsubscribe where required.
  • Analyze website performance, improve user experience, measure marketing, and troubleshoot technical issues.
  • Protect against fraud, abuse, unauthorized access, security incidents, and legal claims.
  • Comply with legal obligations and enforce our agreements.

4. Client Customer Data

When we process Client customer data, we do so to provide services to Client, such as setting up forms, CRM pipelines, automations, email/SMS workflows, reporting, and related systems.

Client is responsible for having the legal right, notices, and consents necessary for us and our service providers to process Client customer data.

Client remains responsible for the accuracy, legality, retention, deletion, export, and compliance treatment of Client customer data unless otherwise agreed in a separate written agreement.

5. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, analyze traffic, measure marketing performance, improve services, and support advertising or remarketing.

You may be able to disable cookies through your browser settings, but some website features may not function properly.

6. Analytics and Advertising

We may use third-party analytics and advertising tools, such as Google Analytics, Google Ads, Meta/Facebook tools, LinkedIn tools, or similar services.

These providers may collect information about your activity on our website and other websites according to their own privacy policies.

7. Payment Processing

Payments may be processed by third-party payment processors such as Stripe or similar services.

Payment processors may collect and process payment card information, billing information, and transaction details according to their own privacy policies and security practices.

8. Service Providers

We may share information with contractors, vendors, and service providers who help us operate our business and provide services.

These may include:

  • Hosting providers
  • CRM and funnel platforms
  • Email and SMS providers
  • Payment processors
  • Analytics providers
  • Communication tools
  • Project management tools
  • Cloud storage providers
  • Registered agents, accountants, attorneys, and other business service providers

9. How We Share Information

We may share information:

  • With service providers and contractors who help us provide services.
  • With Client-approved third-party platforms to connect domains, tools, CRMs, analytics, payment processors, email/SMS systems, and integrations.
  • With legal, accounting, tax, security, or professional advisors.
  • If required by law, subpoena, court order, government request, or to protect rights, safety, and security.
  • In connection with a merger, acquisition, financing, restructuring, asset sale, or business transfer.
  • With consent or at Client direction.

We do not sell personal information in the ordinary meaning of selling a customer list for money. Some analytics or advertising activities may be considered “sharing” under certain privacy laws, depending on how they are configured.

10. Data Retention

We retain information for as long as reasonably necessary to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and protect against fraud or abuse.

Retention periods vary depending on the type of data and the purpose for which it is used.

11. Security

We use reasonable administrative, technical, and organizational measures to protect information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. International Transfers

If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where we or our service providers operate.

13. Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, opt-out of certain processing, or withdrawal of consent.

To make a request, contact us at [email protected]. We may need to verify your identity before responding.

14. California and Other State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable law, including rights to know, access, correct, delete, or opt out of certain uses of personal information.

We will respond to valid requests as required by applicable law.

15. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Service-related messages, invoices, legal notices, and transactional communications may still be sent where necessary.

16. Children

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us personal information, contact us so we can take appropriate action.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

Continued use of our website or services after changes become effective means you acknowledge the updated policy.

19. Contact

Questions or privacy requests may be sent to:

Bruenderholt LLC
Brand: SiteStacked
Email: [email protected]